Online Customer Service Network
1 (608) 867-2656
Billing Support
Cedena Kat Media reviews every refund requests on a case by case basis, usually on request.

For refund requests please call our main support number, or send an email request by clicking Billing Support .

For lost or forgotten usernames, please email; Tech Support

Please take a moment to check out our FAQ's Page , as it contains quick answers to many of our Frequently Asked Questions.If you are unable to locate the answer there, you can contact us through email or by phone and our support staff will respond as soon as possible.

Also, please be sure you allow incoming emails from Please check your SPAM filter or SPAM inbox and allow as such.

Thank You,
Customer Service


Rest assured that all transactions are handled securely and discretely by our billing partners

We hate to see you go, but if for any reason you need to cancel your membership, please follow the link below; Cancel Membership
  • Toll Free: 1 (608) 867-2656
  • Email:
Many issues can be quickly resolved by browsing our comprehensive list of Frequently Asked Questions - Check here for a fast and easy solution first.

  • Membership Inquiries
  • Login Information
  • Password Problems
  • Billing Questions or Issues
Copyright © 2020 · Cedena Kat Media LLC. | 1 (608) 867-2656
6666 Odana Rd #232, Madison, WI, 53719, US